Generally speaking, the following ports need to be opened for wMobile to be accessed from the Internet:
| • | Scenario 1: GoldMine Server, SQL Server and Web Server are behind the same firewall.
|
| • | With No SSL Certificate (Provides basic Non-Encrypted Communication between the Mobile Device and the Web Server) |
| o | TCP Port 80 from the Internet to the Web Server.
|
| o | With an SSL Certificate (Provides Encrypted Communication between the Mobile Device and the Web Server) |
| ▪ | TCP Port 443 from the Internet to the Web Server. |
| • | Scenario 2: GoldMine Server and SQL Server are behind a firewall, the Web Server is in a DMZ
|
| o | From the Web Server in the DMZ to the GoldMine Server |
| o | From the Web Server in the DMZ to the SQL Server |
| o | Web Server to the Internet |
| ▪ | With No SSL Certificate (Provides basic Non-Encrypted Communication between the Mobile Device and the Web Server) |
| ◆ | TCP Port 80 from the Internet to the Web Server.
|
| ▪ | With an SSL Certificate (Provides Encrypted Communication between the Mobile Device and the Web Server) |
| ◆ | TCP Port 443 from the Internet to the Web Server. |
| • | Scenario 3: GoldMine Server, SQL Server and Web Server are behind the same firewall. Customer has Blackberry Enterprise Server |
| o | No open ports required. wMobile will be shared automatically through BES. |
| • | Scenario 4: GoldMine Server, SQL Server and Web Server are behind the same firewall with Port Redirection.
|
| o | With No SSL Certificate (Provides basic Non-Encrypted Communication between the Mobile Device and the Web Server) |
| ▪ | Any TCP port from the Internet to TCP Port 80 on the Web Server (Assuming IIS is configured to use TCP Port 80 for non-SSL requests).
|
| o | With an SSL Certificate (Provides Encrypted Communication between the Mobile Device and the Web Server) |
| ▪ | Any TCP Port from the Internet to TCP Port 443 on the Web Server (Assuming IIS is configured to use TCP Port 443 for SSL requests).
|
Important Note For Blackberry Owners Only: The standard browser that comes installed on the Blackberry does not support accessing websites on TCP ports other than 80 or 443. If you own a Blackberry and do not own a Blackberry Enterprise Server, then you must configure your firewall to allow access to wMobile on TCP Port 80 for Non-SSL traffic or TCP Port 443 for SSL traffic.
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